{"id":6732,"date":"2025-07-25T16:33:33","date_gmt":"2025-07-25T14:33:33","guid":{"rendered":"https:\/\/cys.group\/?post_type=article&p=6732"},"modified":"2025-07-25T17:46:49","modified_gmt":"2025-07-25T15:46:49","slug":"now-live-web-widgets-collect-real-time-feedback-on-your-website","status":"publish","type":"article","link":"https:\/\/cys.group\/en\/article\/now-live-web-widgets-collect-real-time-feedback-on-your-website\/","title":{"rendered":"Now Live: Web Widgets \u2013 Collect Real-Time Feedback On Your Website"},"content":{"rendered":"

What Are Web Widgets?<\/span><\/b>\u00a0<\/span><\/h2>\n

Web widgets are small, customizable tools that allow you to collect feedback right from your website \u2014 without disrupting the user journey.<\/span>
\n<\/span><\/p>\n

You decide:<\/span><\/p>\n

    \n
  • Where the widget appears (specific page sections or site-wide)<\/span>\u00a0<\/span><\/li>\n
  • What the widget looks like (colour, content, placement, imagery)<\/span>\u00a0<\/span><\/li>\n
  • How and when the <\/span>widget<\/span> is triggered<\/span><\/li>\n<\/ul>\n

    Key Features<\/span><\/b>\u00a0<\/span><\/h2>\n
      \n
    1. Pre-Built Templates: <\/span><\/b>Choose from default widget styles \u2014 including buttons and popups \u2014 and customize colour, text, and placement to fit your brand.<\/span><\/span><\/span><\/span><\/li>\n
    2. Full Customization: <\/strong>Advanced users can use custom HTML or CSS to fully tailor the widget design to match your website theme.<\/li>\n
    3. Smart Questionnaire Launch: <\/strong>Display your survey in three flexible ways:
      \n<\/span>– In the same page<\/span>
      \n<\/span>– On a new page<\/span>
      \n<\/span>– As a styled popup
      \n<\/span><\/span><\/span><\/span><\/span><\/li>\n
    4. Flexible Activation: <\/strong>Choose from 10 built-in trigger options \u2014 from scroll depth, <\/span>time spent, or times visited.<\/span><\/li>\n<\/ol>\n

      How It Works<\/span><\/b>\u00a0<\/span><\/h2>\n
        \n
      1. Copy the widget code and paste it into the HTML of any page where you want the widget to be active.<\/span>\u00a0<\/span><\/li>\n
      2. Select your widget type (popup, button <\/span>or custom setup<\/span>).<\/span>\u00a0<\/span><\/li>\n
      3. Customize the widget\u2019s look, language, and placement.<\/span>\u00a0<\/span><\/li>\n
      4. Set rules for which URLs it appears on and under what conditions.<\/span>\u00a0<\/span><\/li>\n
      5. Link the relevant questionnaire, and you\u2019re good to go.<\/span><\/li>\n<\/ol>\n

        Integrated into Your Workflow<\/span><\/b>\u00a0<\/span><\/h2>\n

        As soon as a visitor completes the survey, the results are automatically captured in your CYS dashboard, just like any other channel. You get real-time visibility, centralized reporting, and frictionless feedback \u2014 straight from your web traffic.<\/span>\u00a0<\/span><\/p>\n

        Why This Matters<\/span><\/b>\u00a0<\/span><\/h2>\n

        Modern feedback collection should meet your users where they are. With web widgets, your website becomes a direct listening channel \u2014 no redirects, no friction, and no missed opportunities.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

        Security & Control<\/span><\/b>\u00a0<\/span><\/h2>\n
          \n
        • No data stored in the widget itself<\/span>\u00a0<\/span><\/li>\n
        • Full visibility and control over when and where surveys appear<\/span>\u00a0<\/span><\/li>\n
        • Works alongside your existing data governance setup<\/span><\/li>\n<\/ul>\n

          What You Can Do Now<\/span><\/b>\u00a0<\/span><\/h2>\n
            \n
          • A<\/span>dd a feedback button or popup to your site<\/span>\u00a0<\/span><\/li>\n
          • Choose how the survey is launched<\/span><\/li>\n
          • Trigger based on behaviour<\/span>\u00a0<\/span><\/li>\n
          • Customize it visually<\/span><\/li>\n
          • Watch results roll into your dashboard in real time<\/span><\/li>\n<\/ul>\n

            Final Thought<\/span><\/b>\u00a0<\/span><\/h2>\n

            With web widgets, collecting feedback is no longer limited to emails or external links \u2014 your website becomes a powerful, always-on channel for listening to your customers. This release is part of our ongoing mission to give you more flexible, real-time, and user-friendly tools for capturing insights at every touchpoint. Start engaging your visitors where it matters most \u2014 directly on your site. If you have questions or want help designing your first web widget, our team is here to support you.<\/span>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

            We\u2019re excited to unveil a powerful new feature that gives your team more flexibility and control when it comes to collecting feedback from your digital touchpoints:\u00a0<\/p>\n

            Web Widgets are here!\u00a0<\/p>\n

            With just a few lines of code, you can now embed custom feedback buttons or popups directly on your website \u2014 making it easier than ever to capture real-time input from visitors.\u00a0<\/p>\n","protected":false},"author":6,"featured_media":6733,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"class_list":["post-6732","article","type-article","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/cys.group\/en\/wp-json\/wp\/v2\/article\/6732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cys.group\/en\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/cys.group\/en\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/cys.group\/en\/wp-json\/wp\/v2\/users\/6"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cys.group\/en\/wp-json\/wp\/v2\/media\/6733"}],"wp:attachment":[{"href":"https:\/\/cys.group\/en\/wp-json\/wp\/v2\/media?parent=6732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}