{"id":6768,"date":"2025-08-04T16:06:59","date_gmt":"2025-08-04T14:06:59","guid":{"rendered":"https:\/\/cys.group\/?post_type=vacature&p=6768"},"modified":"2025-08-06T07:41:31","modified_gmt":"2025-08-06T05:41:31","slug":"survey-data-insights-programmer-cx-ex-research","status":"publish","type":"vacature","link":"https:\/\/cys.group\/en\/vacature\/survey-data-insights-programmer-cx-ex-research\/","title":{"rendered":"Survey, Data & Insights Programmer (CX\/EX Research)"},"content":{"rendered":"
\n
\n
\n

Purpose of the Role<\/strong><\/h3>\n

As a Survey, Data & Insights Programmer, you are responsible for programming online surveys, integrating data into client-ready reporting tools, and ensuring technical accuracy across all deliverables. Your work forms the foundation of data-driven insights in CX and EX projects, helping clients make smarter decisions based on reliable information.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

<\/h3>\n

 <\/p>\n

\n
\n
\n

Key Responsibilities<\/strong><\/h3>\n
<\/h5>\n

1. Programming & Survey Development<\/strong><\/p>\n

    \n
  • \n

    Program and maintain online surveys using basic HTML, scripting, and survey tools<\/p>\n<\/li>\n

  • \n

    Ensure technical accuracy and functionality of surveys before launch<\/p>\n<\/li>\n<\/ul>\n

    2. Data Integration & Visualization<\/strong><\/p>\n

      \n
    • \n

      Integrate data outputs into PowerPoint, Excel, and BI dashboards with a focus on clarity and accuracy<\/p>\n<\/li>\n

    • \n

      Troubleshoot data\/reporting issues and improve visual storytelling in dashboards and deliverables<\/p>\n<\/li>\n<\/ul>\n

      3. Collaboration & Delivery<\/strong><\/p>\n

        \n
      • \n

        Log personal billable hours by project to maintain transparency on resource usage<\/p>\n<\/li>\n

      • \n

        Work closely with Project Managers to meet deadlines and align deliverables with client expectations<\/p>\n<\/li>\n

      • \n

        Suggest improvements in survey and reporting processes<\/p>\n<\/li>\n<\/ul>\n

        4. Authority & Ownership<\/strong><\/p>\n

          \n
        • \n

          Own technical execution of assigned tasks such as survey setup, scripting, data exports, and formatting<\/p>\n<\/li>\n

        • \n

          Advise on best practices for data collection and visualization<\/p>\n<\/li>\n<\/ul>\n

          5. Position in the Organization<\/strong><\/p>\n

            \n
          • \n

            Reports to the Manager Build & Implementation via the Project Manager CX\/EX<\/p>\n<\/li>\n

          • \n

            Works cross-functionally with programmers and Account Management when needed<\/p>\n<\/li>\n<\/ul>\n

            <\/h3>\n


            \nSkills & Qualifications<\/strong><\/h3>\n
              \n
            • \n

              Education:<\/strong>\u00a0Bachelor\u2019s degree in Computer Science, Data Analytics, or a related field (or equivalent experience)<\/p>\n<\/li>\n

            • \n

              Experience:<\/strong>\u00a01\u20132 years in survey programming, data analysis, or similar technical domain<\/p>\n<\/li>\n

            • \n

              Core Competencies:<\/strong><\/p>\n

                \n
              • \n

                Proficiency in survey platforms, HTML, scripting languages, and data visualization tools<\/p>\n<\/li>\n

              • \n

                Strong attention to detail and data quality<\/p>\n<\/li>\n

              • \n

                Effective communication skills for team collaboration<\/p>\n<\/li>\n

              • \n

                Willingness to learn, improve, and thrive in a research-focused, agile environment<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                <\/h3>\n

                Employment Details<\/strong><\/h3>\n
                  \n
                • \n

                  Form:<\/strong>\u00a0Full-time, permanent position (hybrid or remote possible)<\/p>\n<\/li>\n

                • \n

                  Compensation:<\/strong>\u00a0Competitive salary within the technical specialist band<\/p>\n<\/li>\n

                • \n

                  Benefits:<\/strong>\u00a0Tech stipends, flexible hours, and continuous training in analytics and CX\/EX research<\/p>\n<\/li>\n

                • \n

                  Additional Perks:<\/strong>\u00a0Hands-on collaboration with experienced teams, skill development, and exposure to leading CX\/EX practices<\/p>\n<\/li>\n<\/ul>\n

                  <\/h3>\n

                  Importance to Corporate Objectives<\/strong><\/h3>\n

                  CYS delivers impactful insights that drive improvements across the customer and employee journey. As a Survey, Data & Insights Programmer, you help ensure data is accurately collected, processed, and presented\u2014enabling our clients to take informed action and reinforcing CYS\u2019s reputation for quality, precision, and innovation.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                  As a Survey, Data & Insights Programmer, you are responsible for programming online surveys, integrating data into client-ready reporting tools, and ensuring technical accuracy across all deliverables. Your work forms the foundation of data-driven insights in CX and EX projects, helping clients make smarter decisions based on reliable information.<\/p>\n","protected":false},"featured_media":6775,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"class_list":["post-6768","vacature","type-vacature","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/cys.group\/en\/wp-json\/wp\/v2\/vacature\/6768","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cys.group\/en\/wp-json\/wp\/v2\/vacature"}],"about":[{"href":"https:\/\/cys.group\/en\/wp-json\/wp\/v2\/types\/vacature"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cys.group\/en\/wp-json\/wp\/v2\/media\/6775"}],"wp:attachment":[{"href":"https:\/\/cys.group\/en\/wp-json\/wp\/v2\/media?parent=6768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}