Do you want to improve quality and make clear points for improvement visible? With CYS you make findings and areas for improvement visual, so that you can see at a glance what can be improved. After all, images say more than a thousand words. By offering auditors and respondents the option to add photos, videos or audio, areas for improvement are clearly presented and you can take immediate action.
Quality improvement with photo, video and audio
Visual support such as photos, videos and audio are frequently used for hygiene checks, marketing checks and store inspections. During an inspection, you can add an image or video to your findings with one click. Think of a photo of a dirty floor, full garbage bins or products that have expired. This way the situation is immediately visually recorded and unmistakably clear.
In addition, media support is ideal for verifying internal and external audits. Easily add receipts or signed documents to your audit report, so that discussions with stakeholders are avoided and everything is recorded transparently.
Make customer feedback more powerful with video
This visual feature goes beyond audits. For example, also use it to strengthen customer feedback. Let customers leave a personal video as a compliment or suggestion. This greatly motivates employees and strengthens customer involvement.
How do you draw up a questionnaire or checklist with media options?
With the CYS software you can easily create questionnaires or checklists with support for media. Choose from different page and question types, such as input forms, checklists or media pages. Based on your settings, respondents or auditors can easily add photos, videos, audio files or documents while completing the form.
All files are directly linked to the questionnaire or checklist and are available in dashboards and reports. Moreover, you can set follow-up actions to quickly implement improvements.
Conclusion
Images say more than a thousand words. By adding photos, videos or audio to audits, checklists or questionnaires, you make points for improvement visible and work effectively on quality improvement. In addition, you strengthen customer feedback with visual and motivating input. Discover how CYS can enrich your processes with powerful visual support.
